Where do I go to collect my tickets? Please proceed to the Madame Tussauds admissions desk and they will issue you with your tickets. Related articles I have lost my booking confirmation number? I have not received my ticket email confirmation, what should I do? How does the Print@Home and Mobile Ticket work? What if I need to collect my tickets but I do not have the card I used for payment? Do I need to book a time slot with my Annual Pass?